TAG: COMMUNICATIONS


Communications Overload: When Saying ‘No’ is OK

Controversial question of the day: “Do you return every phone call, text message, and e-mail?” I’d love for you to answer in the comments section below, because I don’t. I don’t believe we’re obligated to respond to everyone who calls, e-mails, or otherwise reaches out. Certainly we want to be nice, and we never want to be rude or condescending. However, if you’re going to accomplish something significant with...

READ MORE